Opportunities most often come packaged as problems — the
bigger the problem, the higher the potential of the opportunity’ - is
the mantra that drives Ashish Kashyap, the young, energetic, sporty, and
highly successful CEO of the ibibo
Group. Ever since it started operations, Ashish has lead from the front
and has taken into his stride all the adversities that confronted him.
This has only helped inspire people – both within (ibibo)
and without. The man’s marathon 19-hour-day is full of action (sleeps
at 4 a.m. & wakes up at 9 a.m.!) – beginning with sports as he is a
very enthusiastic squash player, drives the 10-minute distance to his
office from home, plans for the day and, perhaps, ends it with the
thought as to which horizon to scale next – all this with the primary
intent of creating value for customers
The 39-year old, who is very much into river rafting, movies, music,
and travel, has in his relatively short entrepreneurial life, seen
almost everything that the so-called new media in India had to offer –
internet, mobile, radio, and even television! With passion being his
biggest strength, he continues to chip away. That is why perhaps, he
almost detests people who are afraid of failure
Education
He holds a Bachelor’s degree (Hon.) in Economics from the University
of Delhi and a diploma in International Master’s degree in Practicing
Management (IMPM) from INSEAD, Fontainebleau, France.
Career Stints
Kashyap started his career as the general manager (e-commerce) at
Indiatimes.com, where he built and architected several innovative
applications (e-commerce applications and businesses) for the portal
ranging from online auctions and travel to shopping - most of them were
first of their kind in the industry – and he drove them to a profitable
and scalable position.
Then, moved to the Times Group, where he architected the first of its
kind "Reverse Auctions" platform called "Tell Your Price"; created
India's first "Travel Auction" platform and also launched 'fixed price
market places
Then came the big exposure to internet and its capabilities when he
joined Google. He was the country head, India sales and operations, and
was instrumental in setting-up the domestic business operations for the company
The idea
An Apple aficionado - Apple MacBook and Apple TV are his favourites-,
Kashyap firmly believes in letting consumers unlock great value out
their experiences – be it gaming, socializing or, ticketing and booking.
The two professional stints afforded him the luxury of gaining huge
insights to explore his entrepreneurial bent as well as exposed him to
two of the best practices that were going to grow big, really big. That,
in the process, opened up his mind for the innumerable possibilities
the internet would present to him – especially in a country like India
whose net density was improving by the day. That besides the fact that
the demography of India had a greater chunk of children and youth in it,
gave vent to his vision: That digital economy is going to be the order
of the day to which social network games brand on internet and mobile platforms would contribute greatly!
The man who had dabbled into radio and television (as an actor)
wasted no time in making good of this opportunity to tap into the
(potentially) billions of dollars market.
The company & its success
The period when he was contemplating to throw caution to the winds
and let the entrepreneur in him fly, was a period of transition, perhaps
transformation even – for the online space. The power to create content
and applications to let them be consumed by consumers had shifted hands
– it was now with the consumers who had started to decide what to see
and where to see and how to consume. Then, there was the concept of
bonding with an online brand – which was also defined by the customers
themselves
Thus, when Kashyap bid adieu to Google, his last employer before founding ibibo, and launched ibibo in January 2007 - he named it “ibibo” which apparently comes from “i build” & “i bond”). In the 7 years or so since, ibibo has emerged as a fast-growing, social network games brand on internet and mobile platforms
It started as a social network; then pivoted into games, and again
into e-commerce and transactions. Realising that experimentation, trial
and error are the key tenets of building internet businesses, he
experimented with Goibibo (India’s leading B2C Online travel aggregator)
– which worked well and grew very fast
The company with a philosophy “enabling trusted transactions”
ventured into many areas such as travel -redBus.in (# 1 online bus
ticketing platform) & YourBus.in, travelboutique (ibibo has 51% stake in the leading B2B online travel platform), TBOGroup; PayU India (The fastest growing payment gateway in India); Tradus (mobile & location-based marketplace - one of the top ranked shopping apps on Android, Windows and iOS), gaming (ibibo games), and One Family, etc.
It now owns minority stake in South Africa’s Naspers Global Payments Business – PayU Global
Acquisitions
Redbus.in – (For a reported cost of Rs.800 Crores)
YourBus.in
Awards & Recognition
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Included in the exchange4media's "Impact Power 100" of technology business leaders |
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Under his leadership, the ibibo Group was named one of the top five most trusted ecommerce brands in India in The Brand Trust Report India Study – 2013 |
Quotes |
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Change is imperative |
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Competition is excellent and more than welcome |
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Wherever there is a big problem there is an opportunity.” His favourite quote. |
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I
had essentially spent my entire life, creating products and building
businesses. I realised that I enjoyed that and led to me founding the
Ibibo group in 2007.” - Referring to his stints at Times Group &
Google. |
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I
must confess that I hate follow-ups and chasing people to expedite
tasks and assignments. I hate being patient. I also don’t like wasteful
and unproductive meetings.. |
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We tend to look at failure as an end game .. |
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Tradus
is still a small experiment amongst various projects. This is the usual
culture of our company. Always run small and many experiments.. |
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My dream is to have a tech set up wherein I can manage all my residential gadgets remotely and have all devices go wireless. |
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I don't like doing jobs in a boxed environment. |
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The
response has been tremendous on the aspect of having services active on
the mobile. We are seeing a lot of traction coming our way from the
mobile consumers |
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Paranoid to succeed; adapt to change; intuition; lead by example; innovating at the edge of chaos. |
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Define
the problem that you want to solve, Create a clear plan to solve,
Develop a minimal Viable project, Execute, Execute, If it does not work : Fail fast! If it works: iterate fast, always choose the right team/ partners. |
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ibibo’s
philosophy has been to evangelize the tastes of the consumer always,
and keeping this in mind, it has launched a set of different and
state-of-the-art services such as playing the immensely popular game
called ‘Great Indian Parking Wars’. |
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One
of the big changes that happened in the last few years is the quality
of talent and the emergence of a large number of people moving from
their jobs towards entrepreneurial journeys. |
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We always remain open to opportunities and entrepreneurial teams. |
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When
the quality of talent improves, the quality of engineering talent
improves, people thinking about applications and value propositions for
customers gives birth to a vast number of digital assets in the market.
And usually, these digital assets are solving one problem or the other. |
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ibibo
has certain plans when it comes to the mobile gaming domain. When 3G
actually takes its full shape, the mobile gaming domain would also
benefit from it. There are going to be certain games that we are going
to launch on the mobile so that that particular user-base also comes to
us. |
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Domestically
I was the first person in 2002 to sell an air ticket online. I
understood the nuances of how travel happens on the internet very well |
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Don’t be scared of failing. But fail at low cost and also, fail fast |
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When
you are launching a product, ask yourself how you can solve the problem
better or differently. This is a very important point. Even if you do a
me-too kind of product, you need to know how you are able to solve a
customer’s problem differently and better |
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Don’t be scared of changing |
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I
really enjoy customer feedback and then deploying the learning for new
product developments. Launch of products and mobile apps, etc., is the
high point of my work life |
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I
think the significant change that has happened in the internet space is
more entrepreneurial people coming in and starting businesses solving
unique problems |