TRUE INCIDENT by Ranjani - Useful for people
traveling in Chennai buses!! True Incident happened for a lady who is a
commuter in Chennai MTC!! " I m working in Chennai One(Thoraipakkam),
Chennai. I usually travelby Metropolitan Transport Corporation(MTC) bus,
from jain college stop (Which is near to my office) to tidel park and
from Tidel park I will catch train, to home. MTC bus coming from kelambakkam(19B,21H)
mostly wont stop in tidel park in early days. So I usually prefer to
get into T51 bus, which will stop in tidel park stop. After some time
19B started stopping in tidel park also. Today while returning from
office at around 8.30 pm, I was in a hurry to catch my 9.28 pm train at
Tidel park. I got up a bus(19B) in Jain College at around 8.45 pm, and
asked the conductor to give a ticket for tidel park stop. He said, the
bus wont stop there, and he asked me to get down at signal if it stops
there or else get down at stop next to tidel park. I was arguing with
him that I am going daily with the same bus and get down in the tidel
park stop. But he kept on saying the same thing.. I got irritated with
conductor response. Suddenly I remembered a complaint phone
no.(9884301013) I read in one bus sometime back and noted down in my
mobile. I called that no. and said about the incident that conductor is
not stopping in the usual stop. The MTC representative (person at the
other end) asked me to give the phone to the conductor. The conductor
was not interested to talking with his official. The MTC rep. asked me
the bus registration no. He required where is the bus at that time and I
said it is in Kandhanchavadi. The MTC rep. said he will come in the
line and talk to them. I was curious how he will come and catch the bus.
After few mins. the wireless transmitter (to track the bus), near the
driver in the bus started shouting... Driver stop the bus. Driver stop
the bus in the left side of the road. Driver was not sure what is
happening may be his first experience, for others(including me) it is
the real first experience. The driver stopped the bus and started
listening to the transmitter. The MTC rep. required why the bus is not
stopping in tidel park stop. The driver said he stops in tidel park stop
and in the previous trip also he has done. The rep. asked him then why
the conductor is saying like that. He asked the conductor what is the
issue. The conductor was speechless. The driver somehow managed the
situation and supported the conductor by saying that the conductor was
new to this route. The driver asked excuse for the incident and said he
will stop in the Tidel Park stop The MTC rep. said he wanted to talk the
passenger who called him. I went near the transmitter and spoke to the
MTC rep. He said sorry for the incident happened and asked sorry on
behalf of MTC. Everyone in the bus were surprised of things happening. I
came back to my seat and I was so embarrassed as all were looking at
me. Few passengers asked me what is the number, and whom I called. They
also took the number. The bus stopped in Tidel Park stop then. After
getting down I called the MTC rep. and said the bus stopped in the
stopping. It was a nice experience for me and others who traveled in the
bus, including driver and conductor and I was very surprised after this
incident. Yes, nowadays good things are happening in government sector
also and technology is used properly." Complaint Phone no. for Chennai
MTC bus: 9884301013,9445030516,9383337639
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