From being a lonely teenager forced to subsist on just a
loaf of bread and peanut butter though a whole week and chances looking
forever bleak of a revival in fortunes, Rick Goings, the super
successful and highly philanthropic CEO of Tupperware Brands
Corporation, had everything to gain and nothing to lose when a
serendipitous interaction helped change his life-forever. It changed his
outlook toward life, opened his eyes to a small yet fruitful window of
opportunity that he never imagined existed. Such is the beauty of life
and its vagaries that when you have your backs against the wall and
everything is seemingly lost, there could still be that slice of luck
knocking your door that you need to grab hold of and work hard to make
good of it.
Just like Rick Goings did!!
The Spark
Teenage
could be passing off simply as a waft for some but not for Rick Goings.
He was forced by family circumstances to live out of home – all on his
own. It was during this period of relative struggle that Goings found
the spark that would lead him the direction of a successful life.
Although it didn’t exactly set everything flying but it definitely
allowed him to find his bearings and move in every step of life with the
required zeal and confidence.
The spark came from an unlikely
source. Out of home at 17 meant Goings had to slog it out to make ends
meet. Accordingly, he quit school and started out with door-to-door
selling – he carried Grolier Society Encyclopedias around the Wheaton
and other Chicago suburbs. During one such visit he met a couple and
showed them fare he had brought along. However, like all of his attempts
to converting a meeting into a sale, this one too failed to register a
sale. But, one thing that was vastly different was that although the
couple didn’t buy, they were kind of nice to him. The interaction, brief
though it was, helped Goings to know a little more about the husband.
The husband worked in the navy and seemed to be doing well (owned a
house, etc.).
The nature of the husband’s job made sense to Goings
who had up till then never given it a thought. But now equipped with
evidence of what it can do, he quit selling encyclopedias and went to
Navy Pier at Lake Michigan and got himself enlisted. Goings was in
training three months later. Joining the navy would prove to be the
game-changer for him as it, primarily allowed him to stay afloat under
trying circumstances and then also showed him the way to keep working at
it and succeed even. He acquired leadership skills as well (learned to
be a leader for the first time in his life after he became the platoon
leader of his crew after a successful test) which have not only helped
him prosper but also have made him held out so many others though his
long and rewarding journey as a business leader.
College, early entrepreneurship, and into the top roles…
After
his much rewarding stint with the navy through the course of which he
also had the experience of working overseas, he joined college but it
didn’t sustain his interest enough to make him stay the course. So, he
quit college mid-way and along with a bunch of friends founded a
distributorship that did direct sales of home fire alarm systems - the
product "Pyro Sentinel Heat Detection System" direct sales was the first
of its kind in the US.
Since fire safety alarms weren’t common
back then, it took off well and became a success. But, he had to split
the partnership with his friends and start a new company called
Dynamics, Inc. in Charlottesville (VA) that dealt with smoke detectors.
This was a success too and it continued to give him all that he had
hoped for in life.
From owning a business and making it so
successful that he could sell it off (yes he did, as by now there had
grown enough competition and he couldn’t let the opportunity to make
good slip by) and move to pursue other things.
And so he did. His
sales experience, his global exposure, and success as a businessman all
conjured up to give him a senior position at Avon – the then leader in
the US market. In the seven years at Avon he held several top positions
including president of Avon Germany, group vice president & senior
operating officer for the Pacific Rim, and president of Avon USA.
Tupperware saga…under Goings
Although
Tupperware was established in 1946 it was nowhere near the global
lifestyle solutions and beauty products company it has become today. And
almost all of it could be attributed to the single-minded focus of Rick
Goings, whose leadership has enabled the company to thrive with a
multi-billion dollar portfolio and global scale of the corporation -
much of that growth coming from emerging markets something that Goings
focused on right after he took over when he stressed on branching out to
Latin America and Asia. Now almost 95% of its revenues come from
outside the US – all pivoted around Goings’ contemporizing the company’s
entire business model, including product lines, party selling system,
and compensation and recruiting approaches.
By the time Goings
joined Tupperware in 1992 he was well and truly into the social aspect
of entrepreneurship. The philanthropist in him had been knocking the
doors ever since he succeeded with his business. But, now was the time
to help that takes shape.
That he was damn serious about it is
evident from the fact that he put a precondition for taking over the
reins of Tupperware as its CEO only if the company focused on two very
specific things as part of its charitable involvement: women’s issues
and Boys & Girls Clubs.
Of course, there would be no
charitable cause run if the business was not profitable enough as he
puts it “philanthropy and profitability are complimentary.” Therefore
one of the foremost things he did was to realign the company’s
operations presence from a primarily US-centric to that of a global one.
One of the reasons for him to lay emphasis on the overseas market was
the increasing difficulty of direct sales models in the US. Thus the
“Tupperware home party social networking” that was a proven success in
the US in early decades of the company’s inception, repeated it with
such popularity that within just four years since the measures were
taken by Goings, the company’s overseas revenues grew to a whopping $1
billion, a fact that led to the company being spun-off from the parent
company (the new entity retaining Goings as the CEO).
Today,
Tupperware has a 3.1 million strong global sales force that has clocked
revenues of $2.2 billion in 2016 and, along the way, enabling the
company to feature on the Fortune’s “World’s Most Admired Companies”
list.
Other Affiliations:
| |
Member of the Tennenbaum Capital Partners Advisory Board | |
Member of National Board of Smithsonian Institution | |
Trustee of Rollins College | |
Member of the World Economic Forum (WEF) & steward of WEF's Global Challenge Initiative on the Future of Education, Gender and Work | |
Member of the Board of Executive Advisors for the Yale School of Management’s Chief Executive Leadership Institute | |
Member of the Board of Governors of the Boys & Girls Clubs of America | |
Former member of the board of directors for SunTrust Bank, N.A., Reynolds American Inc. (formerly RJR), Premark International, Inc. and RR Donnelley | |
Is a corporate IMPACT 10x10x10 Champion for UN Women's HeForShe initiative and a founding member of the organization's Private Sector Leadership Advisory Council. | |
Awards & Recognition:
| |
Recognized with the Knight of the Legion of Honour award by Nicolas Sarkozy (2010) for his dedication to the role of women and children in developing countries. | |
Received the Marco Polo Award from The People’s Republic of China for his role in China’s economic development. | |
Awarded the Herbert Hoover Humanitarian Award by The Boys & Girls Clubs of America, for his work as their national chairman. | |
Named CEO of the Year by the Holmes Group (2013). | |
Awarded (along with wife Susan Porcaro Goings) the second annual Voice for Women Award for their work to propel women’s economic empowerment around the world at Sewall-Belmont House and Museum on Capitol Hill in Washington D.C. (2014). | |
Quotes
| |
“I became CEO of the most respected direct-to-consumer selling company, but I couldn't do direct-selling when I did it myself.” – Reflecting on his struggles as a teenager trying to sell encyclopedias for a living. | |
"It's interesting; I don't remember the name of that man who recommended I go to the Navy. But if I could, I would go back and thank him. A lot of people don't do it enough, saying 'thank you.' If we're successful, we [should] share it with the people who helped get us there."– About his rendezvous with a couple during his brief teen-days as a salesman. | |
“I want them to see the business case for gender parity. In business, women are under-appreciated assets, and there will be a business advantage for those who seize the opportunity to develop them.” | |
“There have already been a lot of SheForShe efforts—women trying to help women achieve parity—but the reality is that men continue to hold the positions of power. For gender parity to make progress, it will take leveraging that power.” | |
“With HeForShe, we have the potential to use the leverage of heads of state, university presidents, CEOs. We just have to get them to understand the economic case that makes women’s equality not just a nice to have but a must have.” |
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